


Your connections with a web browser employs 256-bit SSL (Secure Socket Layer) encryption. The desktop software utilizes a 168-bit SSL when communication with the Soonr service. The desktop software can only transmit information in encrypted format that is beyond the standard set forth for most financial institutions. Furthermore, the agent can only talk to a specific server and only after the proper username and password authentications are verified. World class data centers are under 24 x 7 monitoring and hardened against hacking attempts and any kind of unauthorized access.
Verisign authentication is used to ensure that your connection is not redirected and to authenticate the website when it is being remotely accessed. When accessed from a mobile device or remote computer, no confidential information (files or emails) is left on your mobile device or remote after use. If the device is lost you can quickly disable access to the device from a Web based PC interface. When using your browser from a mobile device, only a secure (https) protocol is accepted. Once again, the information is encrypted and the connection proceeds only after the username and password is authenticated.
The Soonr service is designed with a multi-level architecture with maximum security inherent in its design. Account meta-data, User profile, and files are stored in separate servers and linked with unique codes so that access to one server alone will not result in user traceable file information. Your information is not archived to tape, ensuring optimal availability when you need it most. The servers are fully redundant so that a failure will not result in downtime to our subscribers. Data is stored in two independent locations for optimal safe keeping. Emailed files are virus checked as they move through the datacenter to prevent malware propagation.
You control your data. Information can be shared by you only to those you specify. A Team member or a guest account can be established with collaboration and access rights you control. You can choose to provide a secure link that can be password protected and time out automatically after a set period of time. In each case, you can remove the rights to the files and folders at anytime. The shared content will be provided in a secure connection and users cannot move outside of the information you share. Online Project folders have automatic notification options so that you know when information is added or changed.
Soonr operates multiple datacenters around the world.
These data centers are SAS (Statement on Auditing Standards) 70 compliant, meaning that they meet the stringent requirements for audits that examines and tests the characteristics of internal controls for service organizations.
In layman's terms this means that physical access is restricted and monitored 24 x 7.
No one can access the physical computers without a thorough multi-level sign in process, which includes security badges, and biometric verification.
Access is segregated to only allow certain individuals the ability to maintain the computers.
Servers have redundant disc arrays with redundant power supplies and battery backup which effectively eliminates downtime.
Finally redundant cooling and Fire suppression (including pre-warning systems) complete the protection of your data.
All Soonr policies and terms of use are regularly reviewed by experts in the privacy policy field.
Soonr is used as the backend for deployed services from major telecommunications companies, IT and web professionals, and even major network infrastructure companies.
Our data center and our practices are regularly reviewed with our partners and we understand that we have to continue to earn your trust every day.
For more detail, please refer to our Privacy Policy or write security@soonr.com.